Resilicon

Resilience Consulting AB

Resilicon helps businesses, governments and other organizations to handle disruptions in business processes, so that production of goods and services can continue without unacceptable disruption.

The area often called "BCM" - Business Continuity Management, has traditionally meant that a continuity plan has been produced after completion of the development of processes and IT support, which has led to continuity plans often becoming paper tigers.

The more modern approach, which Resilicon trying to implement, is to build the resilience of the disturbance processes and IT support at several levels, so that processes are robust and resilient.

Within the BCM, we work mostly with a traditional PDCA cycle (Plan-Do-Check-Act), which at worst means that the continuity of the functionality is reviewed in quite some time interval.

Resilicon trying primarily to interconnect incidenthanterings and problem management processes with continuity of management, so that each incident is linked to action, which improves availability and reduces the effect of disturbances.

In the IT field, this means that the development or modification of IT support, so is continuity issues some of the earliest steps in the process. This mindset is also in ITIL V3, where the IT Service Continuity Management now is a part of "Service Design".

The word "resilience" is borrowed from physics concepts "elasticity", which describes a body's ability to regain original shape when bending.

It is no coincidence that some of today's most successful companies in the world has a view, which is about making business processes "resilient".

Unfortunately, we often see examples of activities that do not work, as customers, patients, shareholders and other stakeholders expect. Sure you can have bad luck, so that something does not work, as it should, but in almost all known cases of failure of various types of works to manufacture or service processes, it is because the problems that the business is not working well enough with continuity issues.